General Assistant

Location: FSC Malham Tarn Field Centre, North Yorkshire
Salary and Benefits

FSC Salary Grade: Scale Points 3-6, the hourly rate payable will be from £7.05 - £7.80 per hour.

For the full job details please visit our website at

Date Posted: 8/2/2018
Field Studies Council
Preston Montford
Montford Bridge

General Assistant

Imagine a role that offers you both unique opportunities and challenges; where you are an important part of an empowered team who strive to create a truly memorable experience for every individual who visits our FSC Locations and where you have the chance to demonstrate your passion to deliver the highest standards of customer service and care.  No matter what role you perform at the FSC, everyone can make a difference... if you want to join our successful Environmental Education Charity and you have what it takes to make a difference then we want to hear from you.

How to apply:
For all recruitment information and relevant application forms please go to our vacancies web page at:

To apply for this position please download and complete in full the NON-EDUCATION application form. You must ensure that your application includes examples of how you have demonstrated skills, knowledge and experience in meeting the requirements of the post detailed in both the job description and person specification.

Send your completed application form to: OR
Human Resources, FSC Head Office, Preston Montford, Montford Bridge, Shrewsbury, Shropshire SY4 1HW

Please note we do not accept CV’s without a completed application form.

The closing date for receipt of your completed application is 12 noon on 26th February 2018.
Interviews are scheduled to take place at Malham Tarn Field Centre on 2nd March 2018

If you have any queries regarding this vacancy please call Rhys Davies on Tel No 01729 830331. We look forward to receiving your application in due course.

Overall Job purpose:
The General Assistant will work with the Systems Officer to carry out overall maintenance and improvements to the fabric, fittings and systems of the Field Centre premises, grounds and plant. They will also carry out routine Health and Safety monitoring checks and associated record keeping.

On a regular basis the General Assistant will also work in the kitchen, service and housekeeping operations to ensure that the learning location is clean and tidy for visitors at all times whilst contributing to a friendly welcoming atmosphere.

This is essentially an active role and will require the job holder to be able to carry out duties associated with maintenance, kitchen, and housekeeping work, including manual handling e.g. carrying tools/materials, trays of food/crockery and laundry, assisting with food deliveries, making beds and operating vacuum cleaners.

There is a possibility of studying towards a 2 year Property Maintenance qualification, beginning in September 2018. This would be subject to meeting certain requirements and the satisfactory completion of a three month probationary period upon which the post holder’s suitability would be assessed.

Key Responsibilities:
• Assisting with the internal and external repairs to fabric and fittings, ensuring that all tasks are carried out appropriately and to a suitable standard: tasks may include day to day repairs, carpentry, window glazing, plumbing, electrical works, painting and decorating, periodic inspection and testing of plant and equipment, general tidiness outside and inside of buildings and grounds.
• Assisting with the maintenance of the grounds, in line with any grounds maintenance and development plan: tasks may include waste disposal, general tidiness, upkeep of garden and estate areas, care and use of maintenance and estate equipment
• General maintenance, cleaning and checking of Field Centre vehicles
• Assisting with the preparation and service of breakfast, lunches and evening meals for up to 120 residential visitors and staff, and occasional meals for non-residential groups
• Service and clearing in the dining area at meal times, cleaning the kitchen and operating the dishwasher
• Preparation of sandwich fillings and packed lunch materials
• Recognising areas requiring additional cleaning, tackling these where possible and where necessary reporting these to your Line Manager
• Routine and additional cleaning or preparation of the learning location for all users: including bedrooms, corridors, public areas, staff areas, classrooms, bathroom, shower and toilet facilities
• Keeping all exits and corridors free from obstructions, ensuring that equipment is safely stored and laundry/house cupboards are organised and tidy
• Undertaking a variety of miscellaneous tasks which could include serving in the shop/bar, collecting or delivering people or materials in FSC vehicles (if holding a valid driving licence)

• Complying with all relevant legislation / FSC Operating Codes of Practice (OCoPs) / FSC Health and Safety Handbook and FSC procedures
• Delivering a high standard of customer service and customer care
• Ensuring the highest standards of quality are achieved in all duties carried out
• Working closely with other FSC staff with regard to ensuring that appropriate levels of service are maintained during absences and periods of high workload
• Fulfilling your obligations under FSC’s Behaviour Partnership to ensure a happy, productive working environment
• Maintaining professional standards at all times in accordance with FSC policies
• Taking an active role in the learning location’s evening and residential duties - this will involve staying on site on some evenings and overnight to deal with customer issues and, with the support of a Senior member of staff, respond to emergencies
• Attending staff meetings as well as FSC internal and external training as required, in order to share best practice and improve team and learning location performance, and participating fully in staff development activities (sometimes this may involve travel to other FSC locations with the occasional overnight stay)
• Driving: We have a number of vehicles which you will be asked to drive. To do so, you will need to be 21 years or over, have a full valid driving licence, to have been driving for at least two years, and undertake an internal assessment on commencement in the role
• Undertaking any other duties that may reasonably be required to ensure the smooth and efficient running of the learning location

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